RIFFSOURCE · Project support

Help, without the runaround.

Find project information, answers to common questions and a direct way to contact RIFFSOURCE.

How we can help

Choose the route that best matches your question.

Setup, use, compatibility and product-specific questions.

Report unexpected behaviour with the steps needed to reproduce it.

Questions about RIFFSOURCE, availability or future releases.

Concise answers to the questions that come up most often.

Where can I find support for a specific project?

Open the relevant project page. Each released project will provide its own support and privacy information.

What should a useful support request include?

Please include the project name, device or platform, software version, what you expected and what actually happened.

How quickly will RIFFSOURCE respond?

Messages are reviewed directly. Response times can vary because RIFFSOURCE is an independent studio, but actionable support requests are prioritised.

Can I suggest a feature?

Yes. Feature ideas are welcome, although submission does not guarantee implementation or a specific release date.

Published issues will appear here when they affect a released product.

There are currently no published issues affecting all RIFFSOURCE products.

Known limitations and workarounds will be listed on the relevant project page when necessary.

Open a project to find its current status and available support information.

In Development

A private purchase companion for keeping products, receipts and important documents in good order.

Concept

An early game concept currently being explored within RIFFSOURCE.

Send a concise description and any relevant screenshots. Do not include passwords, payment details or other sensitive personal information.